Shipping policy
Shipping policy
Free shipping on every order. No minimums, no surprises at checkout.
How long it takes:
- Processing: 1–3 business days from when you order.
- Transit: typically 6–12 days.
- In practice: most orders arrive within about two weeks of ordering.
- Tracking: emailed automatically the moment your order ships.
Why we say it plainly: our products ship from our overseas fulfillment partner, which is how we keep the price where it is. We could bury that in fine print, but we'd rather you know before you buy. If two weeks doesn't work for you, we completely understand — and if your order arrives and isn't right, our 30-day money-back guarantee covers you either way.
Other details:
- We currently ship within the United States only.
- Delivery estimates are typical timelines, not guarantees — carrier and customs delays can happen.
- If tracking hasn't updated for 7 days, email us at info@veloramarketing.com and we'll chase it down for you.