Terms of Service
Last updated: July 25, 2026
By using this website and placing an order, you agree to these terms.
Orders & payment
- All prices are in USD. Payment is due at checkout via the payment methods offered.
- We reserve the right to refuse or cancel any order (e.g., suspected fraud or pricing errors); you'll be refunded in full if we cancel.
Shipping & delivery
Delivery estimates are stated on our Shipping Policy page. Estimates are typical timelines, not guarantees; carrier delays can occur.
Returns & refunds
See our Refund & Returns Policy — all orders are covered by a 30-day money-back guarantee.
Product information
Our products are comfort and lifestyle items for pets and homes. They are not medical or veterinary devices, and nothing on this site is veterinary advice. If your pet has a health condition, consult your veterinarian.
Limitation of liability
To the maximum extent permitted by law, our liability for any claim related to an order is limited to the amount you paid for that order.
Contact
info@veloramarketing.com